{"id":2099,"date":"2024-10-24T06:14:47","date_gmt":"2024-10-24T06:14:47","guid":{"rendered":"https:\/\/epda.rak.ae\/?page_id=2099"},"modified":"2026-02-12T12:02:00","modified_gmt":"2026-02-12T12:02:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/epda.rak.ae\/home\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2099\" class=\"elementor elementor-2099\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b1c9cb6 e-flex e-con-boxed e-con e-parent\" data-id=\"2b1c9cb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c2311b7 elementor-widget elementor-widget-text-editor\" data-id=\"4c2311b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<ul>\n<li class=\"wp-block-heading\">\n<h5 class=\"wp-block-heading\"><span style=\"color: #996633;\">\u200bWhen there is any Environmental emergency situation such as a substance\/chemical spill or oil slick in the sea, with whom should we communicate?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can contact EPDA toll-free number: 8003732<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">\u200bHow can I \u200bsubmit a suggestion to EPDA?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>Suggestions can submitted through the various channels of suggestions submission:<\/strong><\/p>\n\n<p style=\"padding-left: 40px;\"><strong>&#8211;\u00a0<a href=\"https:\/\/epda.rak.ae\/en\/pages\/suggs.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">EPDA website<\/a>.<\/strong><\/p>\n\n<p style=\"padding-left: 40px;\"><strong>&#8211;\u00a0<a href=\"https:\/\/epda.rak.ae\/en\/pages\/estidamaapp.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Estidama application<\/a>.<\/strong><\/p>\n\n<p style=\"padding-left: 40px;\"><strong>&#8211;\u00a0<a href=\"https:\/\/www.rak.ae\/wps\/portal\/rak\/e-services\/govt\/govt-epda\" target=\"_blank\" rel=\"noreferrer noopener\">Ras Al Khaimah government portal<\/a>.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">I want to submit an environmental complaint, how can I submit it?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can file a complaint by visiting the\u00a0<a href=\"https:\/\/www.rak.ae\/wps\/portal\/rak\/e-services\/govt\/sspge\/e-complaints\" target=\"_blank\" rel=\"noreferrer noopener\">Ras Al Khaimah government portal\u00a0<\/a>\u00a0Or through the<a href=\"https:\/\/epda.rak.ae\/en\/pages\/complaints.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\u00a0EPDA website<\/a>\u00a0Or send an email to info@epda.rak.ae Or come to the EPDA headquarters office and submit a complaint.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">I am facing a technical problem while applying for an online service, with whom should I communicate?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>Please contact the following email info@epda.rak.ae with an explanation of the problem or error message that appears, when using e-service.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">How can I request an environmental event?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can request an environmental event by downloading\u00a0<a href=\"https:\/\/epda.rak.ae\/en\/pages\/estidamaapp.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Estidama app<\/a>\u00a0and go to the smart services.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">I am a student and I work on an environmental project, where can I find the necessary information?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>For environmental information click here, or for other information, you can contact info@epda.rak.ae<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">I would like to obtain additional information about volunteering opportunities with the authority, where can I get this information.<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can check the volunteering page from the Contact Us menu and then choose Join us, or\u00a0<a href=\"https:\/\/epda.rak.ae\/en\/pages\/joinus.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Click here<\/a>\u200b.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">I would like to apply for training in EPDA, where can I get more information regarding this?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>EPDA provides training opportunities for all students wishing to obtain training opportunities. To find out more information, check the Training Opportunities page from the Contact Us menu and then choose<a href=\"https:\/\/epda.rak.ae\/en\/pages\/joinus.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\u00a0Join Us<\/a>.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">I would like to reserve EPDA\u2019s library and host a number of my colleagues.<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>For more information about EPDA\u2019s library, you can visit the library page through the website under the list of services. To book the authority\u2019s library, you can contact the Corporate Communications Office at +971563988344.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">How can I find out about EPDA activities or participate in it?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can contact the Corporate Communications Office at: +971563988344 or the Environmental Awareness Department to find out more about the events at awareness@epda.rak.ae<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">How can I apply for an air quality measurement for my business, home, or local business &#8230; etc?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can apply by sending an email to: info@epda.rak.ae, the request will be sent to the Environmental monitoring Department<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">How do I apply for a water, soil, groundwater sample analysis?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can apply for a sample analysis request by downloading the\u00a0<a href=\"https:\/\/epda.rak.ae\/en\/Pages\/estidamaapp.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Estidama application<\/a>\u00a0and entering the smart services.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">How can I get a trees request service?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can request trees by downloading the\u00a0<a href=\"https:\/\/epda.rak.ae\/en\/Pages\/estidamaapp.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Estidama\u00a0application<\/a>\u200b\u00a0and entering smart services.<\/strong><\/p>\n\n<ul>\n<li class=\"wp-block-heading\">\n<h5 class=\"wp-block-heading\"><span style=\"color: #996633;\">How can I apply for an environmental permit application?\u00a0What are the required documents?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can access the list of services and choose online services then, go to the Environmental Protection and Development Authority services page on the Ras Al Khaimah government portal. The documents required are: License form from the Economic Department Trade name reservation A copy of the valid ID card of the facility owner or the authorized agent Initial approval statement for the Economic Department or Ras Al Khaimah Economic Zones Authority (RAKEZ) Site map from the Land Department or Ras Al Khaimah Economic Zones Authority (RAKEZ) A copy of the approved agency document.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">How can I find out about job opportunities with the Environment Protection and Development Authority?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>For job opportunities, you can check the vacancies page from the Contact Us menu and then choose<a href=\"https:\/\/epda.rak.ae\/en\/pages\/joinus.aspx\">\u00a0Join us.<\/a>\u200b<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">How can I apply for a fishing license?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can access the list of services and choose online services then, go to the Environmental Protection and Development Authority services page through the Ras Al Khaimah government portal, and you can also visit Al Hasba Center for Customer Happiness.<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">How can I apply for different fishermen services such as berths, warehouses, etc.?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can visit Al Hasba Customer Happiness Center to request any fishermen services, Or Call \/ Whatsapp Fishery Service Number 0565113029<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\n<h5><span style=\"color: #996633;\">How to apply for a no-objection certificate?\u00a0What are the required documents?<\/span><\/h5>\n<\/li>\n<\/ul>\n\n<p style=\"padding-left: 40px;\"><strong>You can access the list of services and choose online services then, go to the Environmental Protection and Development Authority services page through the Ras Al Khaimah government portal, and the required documents differ according to the type of certificate.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u200bWhen there is any Environmental emergency situation such as a substance\/chemical spill or oil slick in the sea, with whom should we communicate? You can contact EPDA toll-free number: 8003732 Suggestions can submitted through the various channels of suggestions submission: &#8211;\u00a0EPDA website. &#8211;\u00a0Estidama application. &#8211;\u00a0Ras Al Khaimah government portal. You can file a complaint by [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":16,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2099","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - EPDA RAK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/epda.rak.ae\/home\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - EPDA RAK\" \/>\n<meta property=\"og:description\" content=\"\u200bWhen there is any Environmental emergency situation such as a substance\/chemical spill or oil slick in the sea, with whom should we communicate? 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You can contact EPDA toll-free number: 8003732 Suggestions can submitted through the various channels of suggestions submission: &#8211;\u00a0EPDA website. &#8211;\u00a0Estidama application. &#8211;\u00a0Ras Al Khaimah government portal. You can file a complaint by&hellip;","_links":{"self":[{"href":"https:\/\/epda.rak.ae\/itsmethemario\/wp\/v2\/pages\/2099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/epda.rak.ae\/itsmethemario\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epda.rak.ae\/itsmethemario\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epda.rak.ae\/itsmethemario\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/epda.rak.ae\/itsmethemario\/wp\/v2\/comments?post=2099"}],"version-history":[{"count":0,"href":"https:\/\/epda.rak.ae\/itsmethemario\/wp\/v2\/pages\/2099\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/epda.rak.ae\/itsmethemario\/wp\/v2\/pages\/16"}],"wp:attachment":[{"href":"https:\/\/epda.rak.ae\/itsmethemario\/wp\/v2\/media?parent=2099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}